Return, Refund & Cancellation Policy
Return, Refund & Cancellation Policy
Last Updated: 20.08.2026
At Southern Attire, customer satisfaction is important to us. Please read our Return, Refund & Cancellation Policy carefully before placing an order.
1. Order Cancellation
Orders may be cancelled before they are processed or dispatched by contacting our customer support team.
Once an order has been packed or shipped, it cannot be cancelled.
Southern Attire reserves the right to cancel any order due to product unavailability, pricing errors, payment issues, or suspected fraudulent activity. In such cases, a full refund will be processed to the original payment method.
2. Return Policy
NO RETURN & NO EXCHAGE
4. Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please notify us within 48 hours of delivery by emailing support@southernattire.in with:
- Your Order ID
- Photographs of the product
- Photographs of the package received
- 360 degree UNCUT PARCEL OPENING VIDEO
- All decision will be taken on a case to case basis
5. Refund Policy
Once your returned product is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, the refund will be processed to the original payment method within 7–10 business days. The actual credit timeline may vary depending on your bank or payment provider.
Shipping charges, if any, are generally non-refundable unless the return is due to our error.
7. Contact Us
For any questions regarding returns, refunds, or cancellations, please contact us:
Southern Attire
Email: karthikeyanshivam@gmail.com
Phone: 9850479542
Business Hours: all seven days from 10.00hrs to 20.00hrs